Guest Experience Survey

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Location: Rochester, MN

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Your Name: (optional)

Server Name (if Available):
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Check Number (if available)


* Please enter the 3 or 4 digit location code found at the bottom of your guest check: Required.


* How often do you visit Ground Round?








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* How did you hear about us?










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* How would you rate your most recent visit to Ground Round overall?






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Comments


* How attentive were the staff on this visit?






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Comments


* What did you think of the speed of service on this visit?






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Comments


* Was your food prepared exactly the way you ordered it?



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Comments


* What did you think of the quality of your food on this visit?






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Comments


* What do you think of the value on this visit?






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Comments

Is there anything not on our menu that you would like to see us put on the menu in the future?



*Please rate the following:
  Strongly Agree Agree Disagree Strongly Disagree Not Applicable
The Host/Hostess welcomed me with a smile?
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The Host/Hostess welcomed me in a timely manner?
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The Manager was visibly engaged with guests?
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The Manager visited your table?
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Comments

*Please rate the following:
  Strongly Agree Agree Disagree Strongly Disagree Not Applicable
My Server greeted me promptly
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My Server was enthusiastic and made us feel special
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My Server was knowledgeable about the menu
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My Server was attentive and responsive
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The pace of the service was perfect
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I was able to pay my bill in a timely fashion
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Comments

*Please rate the following:
  Excellent Good Average Below Average Poor Not Applicable
Variety of Kids Menu Choices
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Food choice options
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Healthy Choice Items
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Gluten Free items
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Dessert Menu items
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Non-Alcoholic Beverages
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Alcoholic Beverages
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Comments

*Please rate the following:
  Very Likely Somewhat Likely Somewhat Unlikely Very Unlikely
How likely would it be that you will recommend this Ground Round location to a friend?
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Based on your most recent visit, how likely would it be that you return to this Ground Round Location?
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*Please rate the following:
  Strongly Agree Agree Disagree Strongly Disagree Not Applicable
The restrooms were clean.
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The exterior of the restaurant was well maintained.
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The restaurant interior was clean.
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The interior restaurant lighting was set perfect.
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The temperature was set perfect.
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The music volume was perfect.
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Comments

* Are You?


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* Do you have children under the age of 13 living at home?


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What is your age in years?

What is your zip code?

* Would you like to join our Rounder's Club to receive a welcome gift and exclusive offers and updates emailed to you?



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Is there additional information that you would like to share with us regarding your visit?

 

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